This Indian Oil Major trained over 30,000 resources spread across 96 cities using The Testament’s Training Capabilities
Challenge
Major Oil Companies have large operations spread across farthest corners of the country. Training their resources on system updations, new norms and regulations, new methods, technologies and values is an operationally daunting task. Imagine having lakhs of employees stationed across hundreds of cities, needing exhaustive training to work in unison. The Testament got the chance to take over the responsibility to train over 30,000 personnel of an Indian Oil Major spread across 96 cities of 13 states of India.
The project involved recruiting talented and responsible Training Facilitators in Tier 2, 3, and 4 cities of India on monthly contracts and deploying them in different cities to deliver the training sessions with perfection. Needless to say, the operational flow of the project had to be extremely well planned to give a predictable outcome. Thankfully, with the support of various stakeholders, The Testament got the job done leaving everyone smiling.
Solution
Process Design: There are four levels of management at the Oil Company which needed to work in synergy: Head Office, State Office, District Office and Regional Office. The directives like training timeline, content, delivery, feedback at each centre (Oil Outlet) had to be decided from the top and followed all the way to the bottom.
Content Module Design: Each professional working for the Oil Major had to be trained on Safety, Sanity, Digital Payments, Basic Hygiene and Soft Skills. The module (to be delivered by the trainers within one working day) needed to be exhaustive, yet concise to incorporate all the aspects necessary to improve the operations. Post Module Design, a thorough training needed to be imparted to Trainers to be able to do their jobs with necessary reliability.
Scheduling of trainings and System Updation: Coordinating with over 40 trainers simultaneously working in 13 states of the country requires multi layered management. For this purpose, we had state coordinators installed in every state assisting each trainer through a well oiled modus operandi. Those state coordinators stayed in constant touch with trainers and The Testament’s executives to prepare the training timelines, get them approved by all stakeholders and following up on the MIS so a detailed report could be generated. Training timelines needed to be prepared with due caution as each trainer had been allocated multiple cities of a state. The transportation of each trainer needed to be optimized to reduce travel and stay costs.
Training Delivery and Invoicing: Since our talented trainers were being billed as per training man-days, the training delivery was recorded everyday along with due consultation and quality checks from the Oil Major. Post the delivery, an MIS was created and collated at the end of each month to process the trainer’s payments. Through this project, The Testament’s executives interacted with over 57 trainers and facilitated over 3000 training man-days.
Result
The 30,000+ resources of the Oil Major were left elevated with new knowledge, on-the-job training, and inspiration provided by The Testament’s trainers on their doorsteps.
