Indian Oil Major Employs The Testament®’s Training Services across the nation

This Indian Oil Major trained over 30,000 resources spread across  96 cities using The Testament’s Training Capabilities

Challenge

Major Oil Companies have large operations spread across farthest corners of the country. Training their resources on system updations, new norms and regulations, new methods, technologies and values is an operationally daunting task. Imagine having lakhs of employees stationed across hundreds of cities, needing exhaustive training to work in unison. The Testament got the chance to take over the responsibility to train over 30,000 personnel of an Indian Oil Major spread across 96 cities of 13 states of India.

The project involved recruiting talented and responsible Training Facilitators in Tier 2, 3, and 4 cities of India on monthly contracts and deploying them in different cities to deliver the training sessions with perfection. Needless to say, the operational flow of the project had to be extremely well planned to give a predictable outcome. Thankfully, with the support of various stakeholders, The Testament got the job done leaving everyone smiling.

Solution 

Process Design: There are four levels of management at the Oil Company which needed to work in synergy: Head Office, State Office, District Office and Regional Office. The directives like training timeline, content, delivery, feedback at each centre (Oil Outlet) had to be decided from the top and followed all the way to the bottom.

Content Module Design: Each professional working for the Oil Major had to be trained on Safety, Sanity, Digital Payments, Basic Hygiene and Soft Skills. The module (to be delivered by the trainers within one working day) needed to be exhaustive, yet concise to incorporate all the aspects necessary to improve the operations. Post Module Design, a thorough training needed to be imparted to Trainers to be able to do their jobs with necessary reliability.


Scheduling of trainings and System Updation: Coordinating with over 40 trainers simultaneously working in 13 states of the country requires multi layered management. For this purpose, we had state coordinators installed in every state assisting each trainer through a well oiled modus operandi. Those state coordinators stayed in constant touch with trainers and The Testament’s executives to prepare the training timelines, get them approved by all stakeholders and following up on the MIS so a detailed report could be generated. Training timelines needed to be prepared with due caution as each trainer had been allocated multiple cities of a state. The transportation of each trainer needed to be optimized to reduce travel and stay costs.

Training Delivery and Invoicing: Since our talented trainers were being billed as per training man-days, the training delivery was recorded everyday along with due consultation and quality checks from the Oil Major. Post the delivery, an MIS was created and collated at the end of each month to process the trainer’s payments. Through this project, The Testament’s executives interacted with over 57 trainers and facilitated over 3000 training man-days.

Result

The 30,000+ resources of the Oil Major were left elevated with new knowledge, on-the-job training, and inspiration provided by The Testament’s trainers on their doorsteps. 

 

  

 

 

 

 

 

World’s largest online cab aggregator employs The Testament’s Recruitment Consulting Services

Leading cab aggregator attracts top talent to fill 5 vacancies across entry and mid level positions using The Testament’s Recruitment Consulting Capabilities

Challenge

Cab hailing services have become a part and parcel of the life in urban India. With more global players looking to enter the market, it is only going to get harder for the competitors and better for the consumers. The client in context is a global cab aggregator having 5 vacancies across entry and mid level positions. There were 3 positions specifically – Financial Analyst, On-ground Executive and Back-end Executive.

The role of the Financial Analyst was crucial to the company and required a CA candidate. On-ground Executive had to focus on lead generation and bring more drivers under the company’s wings. Back-end executives worked with customer care and followed up on the data. 

The variety in the job profiles gave rise to challenges in terms of finding the best fit candidate, since job profiles of Financial Analyst and On-ground Executive would be distinctly different and require different applicant pools.

Solution

To attract and screen top talent in the field, The Testament® followed a multi stage approach which consisted of the following steps:

Vacancy posting: Job vacancies were posted in various job platforms as well as The Testament’s proprietary recruitment platform – Market Recruit®. Through Market Recruit®, users can register on the platform and browse various job postings from top companies. They can then refer suitable candidates from their own network for the various job openings. Once the candidate gets selected, the referee gets handsomely rewarded through cash incentives.

Application Screening: Once applications started pouring through the channels, the team at The Testament® performed a two-round screening based on preliminary criterion as well as resume based shortlisting to filter out the best fit candidates. The resumes of the filtered candidates were forwarded to the company for confirmation.

Interview alignment: Once the company confirmed the fit of the candidate in the relevant job vacancies, interviews were aligned of the candidates with the company. The final step of the process i.e. the interview was conducted from the company’s side.

Results

  • All Positions filled with the best fit candidates
  • Monetary rewards for all successful referees

 

The Testament® provides recruitment consulting services to facility management startup

Budding facility management startup fills operational roles with top talent using The Testament’s Recruitment Consulting Capabilities

Challenge

Facility management services is a $34.65 billion dollar business globally and is slated to grow at 11.4% CAGR. In India, the sector is highly unorganized mostly run by individuals in their respective localities. With the rise of gated communities and active Resident Welfare Associations (RWA), demand for accountable and trustworthy property management increasing. The client in question provides such services in and around the city of Mumbai. What drives their business is the ability to provide professional services on a large scale. There were 3 vacancies in operational roles. The roles were: Operations Team Lead and Operations On-ground Executive.

Operations Team Lead has to manage a team of 5 on-ground staff who looks after day-to-day activities like maintenance, payments etc. The On-ground Executive vacancy was for payment collection duties. 

Solution

To attract and screen top talent in the field, The Testament® followed a multi stage approach which consisted of the following steps:

Vacancy posting: Job vacancies were posted in various job platforms as well as The Testament’s proprietary recruitment platform – Market Recruit®. Through Market Recruit®, users can register on the platform and browse various job postings from top companies. They can then refer suitable candidates from their own network for the various job openings. Once the candidate gets selected, the referee gets handsomely rewarded through cash incentives.

Application Screening: Once applications started pouring through the channels, the team at The Testament® performed a two-round screening based on preliminary criterion as well as resume based shortlisting to filter out the best fit candidates. The resumes of the filtered candidates were forwarded to the company for confirmation.

Interview alignment: Once the company confirmed the fit of the candidate in the relevant job vacancies, interviews were aligned of the candidates with the company. The final step of the process i.e. the interview was conducted from the company’s side.

Result

  • All positions filled with the best fit candidates
  • Monetary rewards for all successful referees

The Testament® provides recruitment consulting services to home healthcare service provider

Crucial vacancy at a home healthcare service filled with top talent  by The Testament®, activating our Recruitment Consulting Capabilities

Challenge

In a country with just 0.7 beds per 1000 people, future of healthcare industry lies in taking the services to the comfort of people’s homes. Counting upon this potential, the market for home healthcare services in India is projected to reach $6.2 billion by 2020 at a CAGR of 18 percent from $3.2 billion in 2016. The client in context is the leading player offering services ranging from physiotherapy, neonatal care, geriatric care to even yoga at homes and corporate offices in Delhi NCR. There was a vacancy for the position of Sales Executive whose job description included telecalling services. The position was crucial for the company’s expansion. It was also challenging to provide professional services in a largely unorganized sector.

Solution

To attract and screen top talent in the field, The Testament® followed a multi stage approach which consisted of the following steps:

Vacancy posting: Job vacancies were posted in various job platforms as well as The Testament’s proprietary recruitment platform – Market Recruit®. Through Market Recruit®, users can register on the platform and browse various job postings from top companies. They can then refer suitable candidates from their own network for the various job openings. Once the candidate gets selected, the referee gets handsomely rewarded through cash incentives.

Application Screening: The Testament® has been following a one-shot-one-kill policy to screen candidates such that only the most suitable profile matching the job description and work culture of the organization was sent for company’s confirmation. Company could save time and money as they don’t have to got through the daunting task of interviewing a number of candidates.

Interview Alignment: Once the company confirmed the fit of the candidate in the relevant job vacancy, interview was aligned of the candidates with the company. The final step of the process i.e. the interview was conducted from the company’s side.

Result

  • Position filled by the best suited candidate
  • Resource saving and time saving for the company

Go-to-market consulting for an E-Commerce startup

Challenge:

The startup in context is an e-commerce company, which has the vision to empower offline stores by aggregating their offers on its platform. Backed by a huge logistics company, they were looking for a go-to-market strategy to expand their operations in various cities of India.

Before on-boarding the businesses on their platform, a rudimentary concern was to gather accurate information about the prime stakeholders and determine the prevailing market trends in retail domain. Precisely knowing the retailers’ sentiment was perhaps proving to be the biggest and most important element in this startup’s journey.

The Testament suggested a Market research cum lead generation study in 4 cities – Delhi, Bangalore, Kolkata and Hyderabad with a sample size of 400 selected retailers (100 for each city). These 100 retailers were carefully curated and scouted based on clients’ most critical business objectives.

Solution:

  • The Testament conducted a comprehensive demographic research and consulted some professionals from the retail segment to gauge the market sentiment
  • A questionnaire was formulated after due consultation with psychologists, which included all the key data points needed for the research. The prime objective was to remove any sort of bias and get the most accurate reflection of the market sentiment
  • 3 resources in each city were hired and trained through dynamic modules which included videos, documents and presentations and were thereafter deployed on the ground
  • All the data points were recorded along with the on-ground voice recordings, GPS Co-ordinates, photographs and other attributes via The Testament’s in-house app Market Acquire® for a streamlined and zero-loss process
  • Data was analyzed extensively. Inferences and business advises were framed after consulting some of the top veterans of the industry
  • The report was presented to the founding team of the client to great response and action

Result:

  • The company obtained the wholesome data of 400+ prospects who had context to be able to get on-board as first movers, whenever the client approaches them
  • The inferences and advises helped the client make critical changes in its product to make it gel with its prospective clients’ comfort
  • The client got solid contextualized data which could be shown to its investors as a testament of thorough market understanding